I am so sorry to hear this. How awful. If she is interested in getting support, you might pass along this link to her: www.emptycradle.org We have monthly support meetings in El Cajon, Vista, and Temecula. We also have phone support if she doesnt' live in the area. She is not alone. Sadly, there are many famlies who have experienced thiese types of losses. There is support out there for her so I hope she knows that.
OK, so to answer your question: First of all, I want to say how great it is that you are so sensitive to her feelings. It's so awful when you want to help but you are afraid of saying the wrong thing. My advice to you, just based on experience (my own as well as that of others) is to keep it simple - "I am so very sorry for your loss. You must be devastated. I know there is nothing I can say or do to make it better but I just want you to know that I love you and I am here for you, and I am thinking of you everyday". Something like that. Try to talk less and listen more. Don't be afraid of saying nothing. Just let her know how sorry you are and leave it at that.
You might want to read more on this website:
http://www.nationalshareoffice.com/resources_faqs.shtml
I am pasting some info below as well from this site (SHARE network). I would also check out Empty Cradle, there are lots of resources on there too -
Friend’s Grief
__________________________________________________
"I’ve never experienced the loss of a baby. What am I supposed to do to make my friends feel better?"
No matter what you say or do, there is nothing that will make your friends “feel better.” Fortunately there are some ideas that will help you be a part of their experience and will help them through their grief.
If you don’t know what to say, don’t say anything. Sometimes just being with them or offering a hug is enough. It’s all right not to know what to say. Say, “I’m sorry this happened,” or “This is so awful, I don’t know what to say.”
Respond to your friends’ grief just as if anyone other member of their family had died. Send flowers, sympathy cards, share special remembrances, and make a phone call, make or bring dinner. Even though this baby’s life was short, your friends lost their hopes and future too.
__________________________________________________________
"It’s been a couple of months. Why aren’t my friends over the loss of their baby?"
The death of a baby is very sad and life altering. The intense grieving can take up to 24 months, not all of them spent in deep sadness. The best thing for you to do is help them through their grief. Ask sincerely, “How are you?” and be ready to listen. Sometimes parents can verbalize what they need from you, so you will know what you can do or say to comfort them.
Do your best to acknowledge the baby that has died by using his or her name. This will show you value the short life of their baby and that he or she is not forgotten.
Grieving parents may be saddened at certain times of the year or by special events, like birthdays, due date, delivery date, Mother’s or Father’s Day, because they are reminded that their baby is not here. Your friends need your support and acknowledgment during these days.
After a while, people stop calling or dropping by, which can be a lonely time because they may feel that people have forgotten their baby. Make a call or write them a note to let them know you care. __________________________________________________________
-Good luck. I hope this helps. -Suzi