I have been a mother for a number of years. I have an 11 and a half year old, 6 and 3/4, 2 and 3/4 and an almost 6 month old!
I cannot give you a better recommendation than this:
Parenting With Dignity
Parenting With Dignity the Early Years
What I love about this is that the approach begins with what you want, not what you don't want. PlEASE look into this for an approach that goes beyond crisis management, and teaches you how to teach your child what you want them to learn before it's an issue. Your child will feel secure and you will feel great knowing that you are teaching your child to make good decisions about his behavior.
You will not have to desperately try all of the punishment methods that people end up resorting to because they don't know what else to do.
Please look into it. You'll be glad you did!
gretchen