M.M.
I can't personally address the OXO can opener but can attest to the OXO 100% satisfaction guarantee. They have replaced several products for me without any question or problem: apple divider/cutter (plastic cracked after heavy use), ice cream scoop (finish discolored), garlic press (finish chipped).
I contacted the company, filled out a form and mailed the old one in. In each and every case, they sent a brand new replacement within
a few weeks.
I will be forever dedicated to the OXO brand due to their excellent customer service and guarantee!
Although for a can opener, I personally prefer an under cabinet mount electric can opener.