You know what is funny...it's not just kids that need help with manners, it's parents too. I don't hear manners from hardly anyone anymore. So I make a big effort to do it more often, and now it just comes naturally. Same with kids, you introduce manners by doing it for them first. They want milk, and do that baby talk for gimme, you say Plleeeaasse, and hand it to them, then say "Thannk you!" After a while, the next step, What do you say?? Be patient... "Please" and make it known you appreciate it when they do say it. I give big smiles, and hugs and say WOW what great manners!! When they say Thank you, I say YOUR WELCOME same way, very exaggerated. Slowly tone it down, your craziness goes away but amazingly the manners stick!! I do have to say when they are out of the house, at a restaurant or store, visiting, etc.,it's not that they loose their manners, it's just that sometimes it's different asking for something from someone other than Mom or Dad, kinda being "shy". I know this sounds crazy but as a mother of 3, thats how I did it. Thank you ! =)