What to Do About FedEx

Major shipping has to deal with not just LOCAL weather, but trucks and planes that get stuck (so they don't have a truck to put it in, or are 3 shipments behind) from trucks and planes that get stuck in other locations. I have a girlfriend who works UPS here, and it's a common logistical probelm. Trucks snowed in in the mountians in Idaho that they need here in Seattle in order to get things moving. Ditto, when the roads open they'll have 5times the ordinary "pile" to get moving. So they'll have every shift working doubles and still not be able to get caught up. 5 days of work in 1 day is just impossible, even if they had the trucks to do it. So the "oldest" goes first. AKA the person who ordered 1day and has been waiting 5 days will get theirs before the person who ordered 1 day and has been waiting 3.

They'll refund on the wait.

Call Amazon. They have a lot more pull with FedEx than you do. It will be up to Amazon to refund your shipping charges, track down your order, and/or re-ship it if necessary. You paid Amazon for this, let them figure it out!

If it has been sitting at FedEx for 1 1/2 days it tells me it arrived there on Saturday. Unless there was extra paid for specifically Saturday delivery then it wouldn't be delivered until Monday. Maybe the bad weather was prior to the arrival at that location (making it arrive on Saturday rather than sooner). In which case, there may be nothing you can do. You could contact Amazon and they may provide you some sort of credit for the delay. You also didn't say where the FedEx hub is. Is is possible that although your weather is fine, their's is not?

Are you sure it's due to weather in your area. Just because it's sunny in north Carolina does not mean it is everywhere else. It snowed Friday and Saturday up here.

You can contact amazon and request a refund on the two day shipping, unless you have prime and you had it for free. You can refuse its delivery but just for info, same thing has happened to me. My box has been sitting in NJ since last week (due to weather) yet just yesterday we had snow. It hasn't snowed in 2 weeks here. Now it will be delayed some more, so when it gets here I will refuse the delivery.

Go to the warehouse and pick it up.

We've done that several times when we were not home to sign for something.

We deal with FedEx a LOT with our business and Fed Ex has always had great service for us and worked out issues quickly.

I have something I ordered that is supposedly still sitting in Bloomington, CA, since Jan 6 2:58 AM. It still says it's on track for delivery on Tuesday! I'm in Alabama... lol So this is 3 1/2 days of sitting in one place, according to the tracking. Now, the other day I looked up the weather in Bloomington. Nothing wrong as far as I saw. But here? Yeah we are about it get it good, according to the weather guys...

I did sign up for FedEx's email where they are supposed to let you know if there is a disruption of service. I also wrote down a number you are supposed to call to confirm any disruption. Not sure if it's the same number you called: 1-800-463-3339

I'm not sure what else you can do except keep calling FedEx and see how far up the chain you can speak to. Good luck!! I hope we both get our items!

You need to remember that just bc the weather in your area is nice the weather is not always nice on the other side. Their main hub is in TN which the weather is not always nice there-other people do get snow. The packages move not only by plane but also by truck too so they may not be able to move it due to weather. My hubby works for Fed Ex so I know. L. :)

Are you sure the item has been sitting due to weather in YOUR area or was it due to weather in the area from which it came?