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Updated on July 31, 2012
T.M. asks from Bonita Springs, FL
11 answers

Hi Ladies I would like an honest opinion from you regarding telephone etiquette. How much time do you allow yourself to return a phone call message that has been put on your answering machine? Within one weeks time? One whole week? Two weeks?
I was taught if a person took the time out of their very busy life to call and you were not available to take that phone call and a message was put on your voice mail a return phone call was done as soon as possible and not leave a person hanging.
Any thoughts on this are sure appreciated! Thanking you in advance! This question is for both family and friend return phone calls as sometimes friends are more like family, than family...

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So What Happened?

Thank you Ladies for all of your input, appreciate your thoughts and in conclusion agree that the majority of you believe that there is a common way of expressing everyday courtesy and I have beein doing it the right way all along!
As an ADD ON after sleeping on this issue I will not continue to make excuses for rude people any longer. Yes, telephone etiquette does exist and not just in my mind. My question was more directed to home answering machines in place of cell phone voice mail but again, thank you for allowing me to see both sides, cell phone or home answering devices alike. Common everyday courtesy is not just a word but more, a way of living ones life.

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H.W.

answers from Portland on

I think I consider messages by their import.
If I have a 'please get back to me on this' call, then I will call back within the day.

If it's a 'hey, hows it going..." from someone I have a more relaxed relationship with, I might take couple days, just depending on what's going on.

I don't like to leave people hanging, per se, but if they are just calling to shoot the breeze or catch up, I might need to wait until I have time for a more lengthy phone call. And sometimes, I will schedule those via email so we're both available.

4 moms found this helpful

More Answers

X.O.

answers from Chicago on

As soon as it is quiet enough in my house to return the call without having to stop every 13 seconds to break up a fight.

Sometimes that is within minutes of getting a call; other times it is 3 days; and if it is my MIL, I might just delegate the task to my husband.

6 moms found this helpful
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E.E.

answers from Denver on

It can take me forever.

I am a middle-aged working Mom with 3 little kids and a stay-at-home Dad husband who "leaves" all the phone call returning, RSVP'ing, and cookie baking to me (otherwise, it doesn't happen).

My friends and family are much appreciated for their patience with me. If it's someone who wants to make plans, I do try to be timely, but I don't always pull it off. My time-window to return calls is often too late at night. I do my best.

ETA: Overall, I believe strongly in phone etiquette, but to me that also means no calling before or after a certain a time window, unless I have been told directly it's OK to call after 9 pm or before 9 am. This does indeed mean that it can take me weeks to return friendly calls from people I would LOVE to talk to.

5 moms found this helpful

C.C.

answers from San Francisco on

Depends how important it is. I try to call back as quickly as I'm able, but some days that's harder than others. Sometimes I'll shoot the person a quick text message if their message to me only required a yes/no answer. If I'm somewhere where I have decent reception and I'm not super busy, I'll call them back. If not, then the call will have to wait until I'm somewhere where I can deal with a phone call.

I really think that just because people have cell phones, we shouldn't expect them to respond immediately 24/7. We all gripe about cell phone etiquette and how people are talking on their phones everywhere we go - but if we're annoyed by that, then we can't expect our friends and family to call back immediately all the time. If it's just a phone call to catch up and chat, then I think a 1 week response is fine. If it's something of an emergency, or a time-sensitive response is required, then obviously I'll respond accordingly.

4 moms found this helpful

J.W.

answers from St. Louis on

As soon as I have time after I hear the message. Usually within hours unless I just can't stand talking to them (reads my mom).

3 moms found this helpful

J.S.

answers from Hartford on

Within a day or two is polite unless I've been away.

3 moms found this helpful
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J.T.

answers from New York on

Depends on the caller and reason for the call. If it's a friend who called just to chat, if that person lets a week or 2 or 3 go by before calling me back sometimes, then I've learned to not worry about calling them back quickly. If it's a friend who is prompt her/himself, then within a day or two. If it's family, within a day bc I have a small family so we always call right back. And if it's a friend who says he/she has a quick question, please call asap, then I call asap. And this all does get moved around if I've been traveling or something like that. Overall, I feel like you do about calling back asap and used to get a bit mad when someone left me hanging but now that I call people like that back at my leisure, I dont' mind when they don't call me back quickly either.

2 moms found this helpful
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H.P.

answers from Houston on

Unless it's someone close to me, I don't return calls if they don't leave messages that include why they are calling me. That's at work, too. I don't have time or tolerance to play phone tag. If they let me know what they want, then I can either take care of it or be prepared for the call. Either way, I get to keep it moving. Even my manager doesn't leave a "Hey, call me back" message

1 mom found this helpful
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S.B.

answers from Kansas City on

I try to call within a couple of days.

1 mom found this helpful

A.M.

answers from Kansas City on

if it's friends/family, as soon as i can. usually the only reason i don't answer is because i'm busy. so when i get a moment. that's for friends and family. if it's a bill collector, it's longer :)

1 mom found this helpful
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L.L.

answers from Topeka on

I try to call that day if time allows if not the next morning

1 mom found this helpful
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