My sons started a knew daycare center for latch key. I drop them off at the center in the mornings and head to work. The center is to drive them by van to school by 9:00 a.m. and then pick them up from school at 4:10 and return them too the center where I pick them up after work.
Well yesterday was the first day and they forgot to pick my son up from school. His teacher called me about 4:27 (school gets out at 4:10) I'm still at work and tells me that my son was not picked up. After I called the center they told me it was a mixup and that the regular bus driver told another bus driver who normally does not do that school to pick up my son and he forgot! My husband went to pick up our sons and I;m not sure if they realized the problem before or after he arrived.
The director was very apologetic and informed me that this would never happen again. The teacher kept my son safe and stayed with him ( my number one priority is that my son is safe) but it was a real inconvience because the teacher also has kids of her own and I'm sure she had things to do.
I really hate not being able to get my kids from school because I have to work.
What would you do?
I would give them one more chance. If the driver wasnt the regular one and the school year just started I would give them one more shot at getting it right. Anyone can make a mistake, but if it happened again I would tear them a new ____.
This happened to my daughter when she was in Kindergarden. The daycare somehow "forgot"... UGH! Anyway, the school kept my daughter safe in the front office and then the director of the daycare went and picked up my daughter. Let me tell you they alllllll had a talking to!! I even met wtih the guidance couselor & the principal (the school was partly at fault for not sending my daughter to the right spot & the daycare was partly responsible for not questioning where my daughter was) .............. I did give them another chance. After I calmed down, I realized things happen. I did NOT happen ever again. Shortly after I switched my daughter to the after school care that is AT the school. So no more transportation ... she just goes to the cafeteria after school now. (she's now in 3rd grade)
i don't think it will happen again... see how it goes... and then make your decisions.. things do happen... thank goodness your son was ok.. and thank the teacher ... tell her how happy you are that she stayed with your son.. good luck
I would require the daycare center to call you daily to let you know that your child has been picked up until you feel you can trust them. I would have a face to face meeting with the director and let her know that this CAN NOT happen again!!!!
Meeting your kids after school becomes addicting. I totally understand your feelings. Unless you can adjust your schedule so that you go to work earlier and you or hubby get off earlier, you have limited options.
I would give them one more chance. The school has a policy in place for situations like this. Our school policy was that if a Kindergartener doesn't have an adult waiting at the bus stop then they are not let off the bus and are taken back to school. One day my Grandma was visiting and volunteered to get my brother so that my mom could run errands. She went to the end of the driveway. The bus pulled up, and brother DID not get off. The bus driver didn't even look down the street to see Grandma standing there. In her mind Grandma should've been AT THE STOP! So she took my brother back to the school and my mom was called. Grandma was SO upset. Brother thought it was cool cuz he got to ride the bus longer.
I would give them another chance, it may just have been a mistake.
First, consider if it is necessary for you to work and/or if this is really what you want. I always look for signs to confirm if I'm doing the right thing or not. I had to work and have my kids in day care sometimes. Sometimes I was able to opt out of it for a period of time. Just throwing that out. I assume you've already decided this is best for your family. Second, give the day care center a second chance. If they mess up, figure out how upsetting it would be for your kids if they changed to a new one before considering giving them more time to get their act together. It's the beginning of the year so I'd cut them a little slack at this point. No real harm was done, thank God!
Most important was your son was safe. Unfortunatly errors do occur. I would give the center one more chance. I am sure that they are equally mortified and won't let it happen again. Make it clear that you understand mistakes can happen but if it happens again you will take your son elsewhere and will file a complaint. Frustrating to say the least. I hope your son was ok with it, some kids can freak out if they have to wait because they were forgotten.
I would give them another chance and make sure that the school has your number and the daycare number. I would also make sure that they know the daycare so that when the teacher sees that van, she can make sure that your son is on it. I would also ask the daycare what normally happens when someone is left behind. Do they have contact with vans on the road that can swing by and get him, or send the van back? Also, do they have a checkoff list for all the kids they are picking up to ensure that they have them all?
Every working Mom has run into this type of problem. Unfortunately you son has to be responsible as well and make sure he is where he needs to be. Then remember that accidents happen especially the first week of school. Give them a week or two and get the schedule down.
One more chance, that's it.
If it were me, I would be livid!!! I understand things happen, but the people you have trusted to take care of your child did not do so! Everyone seems really calm about this and I guess I just don't get it. If you have other provider options, I think I would look into those. If you don't, then I would meet with the director face to face and really express how unhappy you are! New driver or not, first day of school or not, this is totally unacceptable!!!
I'd give them another chance.
Usually O. of us is home to meet our son when he gets off the bus but there have been cases of a few kids being on the wrong bus & being taken back to the school--same type situation but nothing to do with a parent being there & available for getting them, so don't beat yourself up about it. At least your hubby was able to get there quickly.
I would give them another chance as well. Talk to them and confirm the pick up the day before the next pick up is scheduled just to sort of make your presence known and I'm sure it will go smoothly. If it happens again, well then, probably seek out other options!
Even if the driver was new there should be a list of all the kids that ride and when and where they are to be picked up so it is a big deal. My youngest(sp needs child) rides the public transportation where you call for the pick up, they have a log of where to pick up and where to drop off, they have to mark the pick up and mark drop off as being done! Yes your child was safe this time but what if when they take him to school one morning and there is a new driver and they drop him off at the wrong school. I took my kids to a childcare that has a similar system and the first 2 weeks of school I would call the center to see if they got there ok after school, just a little double check. Does your school offer any kind of before and after school care, I know ours does and all my girls have to do is walk down the hall to there childcare, that might be worth looking into. Give them the second chance and just make sure they know you will be keeping an eye on the situation and ask them if they have this type of master drop off/pick up list in place. Good luck
our elementary school has a latch key in it so there always at school the parents drop them off and pick them up at school. I would give your day care another try if it happens again pull him and find somewhere else. More like a home day care that can guarentee delivery n pick up.
Yes, I would be VERY upset. If you seem happy with the center, maybe give it one more chance. Things get very hectic on a new schedule and first week of school. If it happens again(not just that, but ANYTHING) pull your child out.
Well, you have to do something. You can try a different school or a mom taxi service. My mom forgot to pick me up from school a few different times. It sounds like this was maybe running less smoothly since there was a sub driver and the first day. Perhaps you should give the school the daycare's number so they can call should it happen again.
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