Doctors Office Is Driving Me Crazy!!

Updated on August 30, 2011
M.. asks from Detroit, MI
7 answers

Right after I had my baby I started feeling really bad. My OB ordered bloodwork and my thyroid levels came back high. Which could possibly be hyperthyroidism. He referred me to a general practitioner which is connected to his office to have my thyroid recheck again in two weeks. He said it could have been off since I just had a baby and it could just be short lived. So I made an appointment with the general practitioner, and had to see the nurse for some reason. I had my bloodwork done over a month ago and I have an appointment today. I have called 4 times to check on my bloodwork and thyroid levels and I havent gotten any answers, they keep saying someone will get back to me, they havent. I really dont want to drive all the way out there and drag 2 kids with me if every thing came back fine. The receptionist, AGAIN this morning told me they would get back to me. She got all pissy and was like "Well, you havent even met the doctor yet." and "You have an appointment today to discuss it."
1. No, I havent met the doctor because I had to see the nurse for some reason
2. I had my bloodwork done a MONTH ago, why cant anyone call me back????? I know they get paid big time for me just going in there, but I dont need to go "meet" the doctor if my levels came back fine. I just want to know!!!
They act like Im the problem because my appointment is today. Well, if they could have called me back within a month I wouldnt have to be dealing with this today!
What is their problem? Im about to tell them to piss off and get a different doctor. Would this bother you?

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So What Happened?

Ok, so they called me an hour before my appointment and said my levels are still low (sorry in my earlier post I said it was high, I was wrong, hyper is when its low) so they needed to see me.
The doctor apologized several times, it only takes days for the results and they should have called me.
I have to get my levels checked again, if they are still low I will be sent to a specialist.
But, I hear its pretty common to have your thyroid out of wack after having a baby. Usually about 6 months it will level out, so hopefully that is my case. It is hereditary and my mom has it, so I might be stuck with it.

Just wanted to update in case someone is going through the same thing. This is all new to me. Boo!

More Answers

D.K.

answers from Sioux City on

Chances are it didn't come back normal or they would have told you that over the phone. You have a right to ask what the levels are and have them tell you with or without a doctor visit. Make sure you get a copy of the thyroid results to keep in your own personal file. Keep in mind that you are paying for a service and if they don't meet your expectations do a Donald Trump, "YOUR FIRED!" Thyroid is a messy business and there is so many opinions on how to handle it. Basically if you are feeling poorly, keep searching until you get answers. If this doctor doesn't get to the bottom of it then find one that will.

4 moms found this helpful

H.V.

answers from Cleveland on

I would be bothered.
But at the same time, maybe your results didn't come back normal and they don't feel it is right to discuss it over the phone.
Go to your appointment and find out.
Not to try and scare you, but most Doctors I know, will call you with your results if everything comes back OK. If something comes up "wrong" they will not call because they want to talk to you in person. So they can go over the results, what they mean, and discuss what needs to be done.

Maybe they were rude to you, but give them a chance. Go to your doctor and I hope all is well.

3 moms found this helpful
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E.J.

answers from Lincoln on

This would bother me BIG time!! My son has hypothyroidism and whenever he gets his blood work it comes back in 2 weeks. They always tell me if I don't get called to call them. They have always called, but I've always appreciated that they value getting the info to me. I think it's very unprofessional to not return your calls. I think they should return your call by the next business day if unable to take it the current day. It's inexcusable that you have been waiting a month to hear your thyroid levels! I mean when I get my son's the conversation takes 5 mins. I'd be very bothered if I were you. Good luck and hope your levels are awesome!!! :-)

EDIT: they have also told me over the phone irregardless if the levels were okay or if they were off, so yet again, I don't see why they haven't returned your calls. :-)

3 moms found this helpful

T.L.

answers from St. Louis on

I hate going to the doctor. I am with you on this one. I don't see the need to waste my time or theirs if the blood work came back fine. I think I would call and ask to speak to someone again.

2 moms found this helpful
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H.P.

answers from Houston on

Since you haven't yet met the doctor, maybe he/she wants to actually SEE YOU before telling you that all is well. Your labs might be fine, but maybe this doctor likes to have more to go on. Think about this: What if the labs are fine but you still have the complaint? Would you want the doctor to just tell you over the phone that you're all good, even though you're still experiencing symptoms? We hate those doctors who say, "Well, the bloodwork is normal, so you must be fine" when we know that there's SOMETHING going on. I understand not wanting the hassle, but I prefer to look into my doctors' eyes and have them look into mine. We complain about doctors being impersonal. This one just might want to see you as more than a case/file number.

If it's been a month and they have not contacted you, you're probably fine and they are just waiting until your appointment to discuss it with you. Remember that he is new to you, and it would be irresponsible of him to just call you and say that you're fine and not see you in his office. (You've already said that you would forego the appointment if you could just get the info over the phone. That's irresponsible of YOU not to want to dig deeper.) GPs need to sit with you and get a good feel for what you've got going on. Unlike specialists (like your OB), it's their job to get a full picture of you. You need to make the most of it.

When you saw the nurse--instead of the doctor--that was probably procedure for what you have going on. Quite frankly, there is no reason for you to have seen the doctor before discussing your lab results. Doctors hire staff to tend to the things that do not require their immediate attention. He will see you today and interpret the results for you and discuss with you your symptoms and treatment options.

Also, keep in mind that Monday mornings are the worst iin a doctor's office. It's the most hectic time, and your annoyance is adding to that pile.

2 moms found this helpful
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A.R.

answers from Milwaukee on

I had this done and they called me and told me the next day. I would see the Dr and find out what could be wrong. If it is something else maybe he can figure it out before you end up in the hospital and waste more money. I think they have to see you to avoid any lawsuits when the problem is not found. My daughter thought it was the steroids in my inhaler that was giving me leg cramps in the night but wanted me to do a thyroid test to be sure it wasn't that. Usually if it's something to worry about they will call you right away.

1 mom found this helpful
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G.B.

answers from Detroit on

At this point, I'd go see the doctor and before leaving, ask what to do in the future. Many med offices won't give you lab results over the phone unless you have a really established rel'p with the doctor and maybe not even then. If there's a problem, they definitely want to talk to you in person. As to why you didn't see the doc last time, please ask that as well.

1 mom found this helpful
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