Hi moms,
without going into too much detail here, there is this woman at our pediatrician's office who is more nice than nice. Just recently she saved my behind (forgot to refrigerate my daughter's antibiotic), and she went through hoops on a saturday to get me in touch with the pediatrician to give me another rx. but she is always like this. she knows us by name, asks how my children are, recognzies my voice when i call to make an appt etc.
anyway, i always send a basket of goodies for the pediatrician's staff, but was wondering if it would be too inappropriate or rude if i were to give this awesome lady a card written by my daughter and a gift card to a local restaurant. I cannot to that for everyone in the office, but wanted to acknowledge her and her kindness. I also plan to send a gift for the pediatrician, who is also very attentive.
Please advice.
L.
thank you all for confirming my feelings. i prepared a basket for her today with different flavored coffee from starbucks. i will also get her a gift card, but follow shira's advice and get it for a nice store, like maybe chiccos. I will also send a letter to the office manager. i really appreciate all the advice. i do notice when people are kind, and with our history and share of doctors' visits, this one lady really stands out. it warms my heart to see care in her eyes for my daughter. i am an emotional ball almost every sick visit, and i have yet to see her get annoyed with me. thank you all so much.
I think it's always appropriate to show gratitude for someone who goes out of the way to help you.
I recommend you write a letter to the pediatrician praising her. This might help her when it comes time for her annual review.
I worked in medical offices for 10 years and anytime any one of us rec'd a special "thank you" it was very special! Do it, it will make her day :)
Just reading your title, I was expecting this to be a rant about how you were slighted in some way. I was just so pleased that it was the complete opposite! What a treat! Yes, at least send a note. If I was touched by your thoughtfulness, I'm sure she will be too.
Not only is it appropriate, it also shows gratitude, which is so often left by the wayside. I think it would really make her feel great to know that her kind demeanor and initiative are appreciated by families. Not only that, but it is also good motivation for others in the office to aspire to be like her.
of course you can acknowledge her kindness with a gift!
I think its a sweet idea. It seems like she deserves it. It will probably make her day. People like that are hard to come by.
Absolutely do something special for her! She seems to go out of her way to know people by name and "jump through hoops" when you have a need. That is a rare find and should be rewarded or at least acknowledged. I was also going to include that you should write a letter to the pediatrician or office manager to formally acknowledge her extra efforts. The person themselves loves to be appreciated, but it works to their benefit if they have a letter in their file from patients. Like Momof2girls said it could be that extra boost in her paycheck.
L. - you rule! Go for it. That is so entirely nice of you, acknowledging her extra efforts to help your family. In this day and age so many people feel they are entitled to those efforts and they expect, wait, demand it as standard care, yet - kudos to you for realizing how hard she worked.
You would certainly not be out of line. She went the extra mile for you now you're going the extra mile for her. Awesome!
I would give her a gift too. She sounds wonderful. Also, tell her boss how great she is.
I say do it! yes, people do nice things out of the kindness of thier hearts but it's always nice to be acknowledged. That is very nice of you!
I think she is going above and beyond and you are kind to let her know. People at my work occasionally do that for the receptionists and they always love it and feel honored. I think it also makes them try even harder because their hard work does not go unnoticed.
Not only that.. but it's HUGE for healthcare admin to get a letter sent to their boss about how wonderful they are. It can mean the difference of bonus or no bonus, pay raise at review time, or even being the last person to be laid off.
Oft times the higher ups have NO idea how their patients feel about their front office staff, unless someone is ticked off.
I think it is totally appropriate to give this lady something extra for helping you out so much and being so nice to you. It's not like you aren't giving the other staff anything - you are, and it is fine to give this lady more.
Absolutely go for it!!! It will make her day to be acknowledged!!! And don't forget to let the office manager or who ever this wonderful ladies supervisor is...how impressed you are with her!!!
I work in a pharmacy and I can't tell you how it has warmed my heart the times that someone lets me know just how much they appreciate me and the effort that I put into my job!!!
Seems to me that if you can do this comfortably,
and you're also sending a basket for the whole staff,
I don't think anyone will find fault with you giving her a special gift.
Why a restaurant? How about a gift card to a nice store instead?
Congratulations on having such a wonderful peds practice in your life.
Or maybe the kids could help you bake brownies for her. That way she can share them with the others too. But giving her a giftcard is also very appropriate.
I think it's a wonderful gesture. Speaking from experience, the front desk doesn't get singled out a whole lot..I don't think anyone would feel badly about giving her a special gift. They are probably as, or more grateful of her, as you are. I'm sure it would make them happy, to see her getting such a nice gift!
I think that would be a great idea
YES! What a thoughtful gesture! I would be so very touched if someone acknowledged me in such a way. She is a darling, so treat her like one. (Psssssst...You might tell her boss how lucky they are to have her!!)
As the daughter of a Pedi I will tell you this - GO FOR IT!!!! There are 2 "girls" at my Dad's office who have been there almost since the beginning (30 years so far) and then one more who has been there probably 10+yrs. Let me tell you these "girls" would appreciate it so much if your daughter did that. I would also send a letter to the Dr and let him know just how wonderful she is.
she's done more to "get to know you" she deserves that special treatment, the only time i think everyone should be involved is when it's office workers among office workers. good idea, and happy thanksgiving!
