Talk to a supervisor or find a location close to you and visit with someone face to face. Tell them you are on the brink of selling and see if they will be more helpful. They will probably try to sell you more properties or convince you to buy more points. Stay strong and firm. Sometimes they can be super helpful and there are tips and tricks to it all that they should share. If they can't get you booked for what you want next year, try to get rid of it. I have to say as a timeshare owner, we have used our a bit but aren't able to use it much these days due to time, jobs, kids schedules, etc. We didn't want the outrageous fees and tried to sell. We've had no such luck. So either way, I wish you the best!