Hi N.,
I had both my babies at St John and my experiences were just fine, with one exception. (My daughter is almost 3, and my son is now 4.5 years.) After I had my second baby, I got stuck with a post-partum nurse named Randi (Randy?) She was pretty bad. She had really short blond hair and acted as if he hated her job. She hardly ever came in the room and when she did, she was pretty cold. All I remember thinking was, "Thank God this is my second child and already have a clue what's going on!" When I had my first baby, I was really scared about handling the whole mom thing (aren't we all?) but the nurses were GREAT; they would check on me a lot and when it came time to leave, they told me to take home all the extra onesies and diapers that were under the bassinett, and they even brought me an extra diaper bag (you know, the kind that was filled with formula and diaper samples and all those coupons!)
I think the hospital may have been busy when I got stuck with Randy, since she was the only nurse I saw. At one point, my husband had to go in search of her because I needed something, and he asked another nurse where she was, but he couldn't remember her name. He described her attitude before describing her physical appearance, and the other nurse knew exactly who he was talking about! I wish I had made a formal complaint, but I was just too exhausted, and to excited to bring my baby home and eventually forgot!
My delivery nurse was also extremely excellent. I had an epidural with my first baby but there was no time for one with my second. I had been on bedrest with both kids so I had never gotten to take a birthing class and didn't know how to handle the pain through breathing. The nurse was so wonderful, I don't know what I would have done w/out her! In general, my experience was really good with all the nurses and doctors, except for that Randy lady! (My OB is Thomas Hartzell...been going to him for 11 years and love him!)
Oh, and yes they do have a nursery! I wonder why they brought your baby back to you so soon? I know they start bringing them back in the rooms automatically around 6 am. But they've always asked me ahead of time when picking up my baby to bring him / her to the nursery if I wanted them to bring him/her back to me during the night for a feeding. If the answer was no, then I got a decent block of sleep for that night (well, when the nurses weren't waking me up to take my blood pressure, that is!)
Now I have a question for the previous poster, Dana. Dana, was your baby born early? Because I've always been told that nipple confusion really only happens to babies who have been born premature or are jaundiced. My son had issues latching on, but he was 4 weeks early and the nurses told me to keep trying, as he would get better as his due date got closer. They were right; within 3 weeks, he was latching on perfectly. Until that time, I had given him a bottle (he wouldn't take a pacifier yet). Since my son was 4 weeks early, he was pretty jaundiced and had to spend 4 days in the Special Care Nursery. Being jaundiced makes the baby even more tired than normal, and latching on was just too much work (the nipple of the bottle is usually easier to get the milk flowing.) When he started latching on at 3 weeks, I had the best of both worlds because he would take bottle OR breast (that really helped me with the overnight feedings where hubby could feed him!) That lasted until 3 months old, when he decided he only wanted the breast. That's also when my son started taking the pacifier, weird. But my daughter latched on w/out any problems and she also took the pacifier from birth, as well as my sister's kids and my friend's kids. So I don't really agree that letting a baby have a pacifier would actually cause latch-on issues. Did you tell the nurses ahead of time not to give your baby a pacifier? If not, you can't really blame them, but if you did, yah, I'd be mad about it too!