V.H.
My mom called me and told me about this today - I just received Similac at my baby shower, and mine happened to be in the batch that got recalled! They say they'll send you a box via FedEx to send back the tainted product to them (takes about 3 business days) and they'll send you a full refund in 4-6 weeks. The number to call (if you can't get online) is 800-986-8850. Good luck!