The Director would not have any knowledge of what is going on with your child, why would she. There are teachers for that. They don't go to her with every little thing. It's not like your child was injured and an ambulance was called. This was just a little fever. Not something the director would even know about.
Her job is to keep that facility full and make the owners money. To hire and fire teachers, to keep the records of training the teachers have done each year to keep them up to date so that when the state comes in to inspect she has all the kids shot records up to date and the staff training is never behind.
She is hired to oversee the bill paying, the staffing when someone is sick, she will most likely NEVER be in any classroom as a teacher, she may do the cooking one or two days if the cook is out sick but chances are the assistant director would do that so the director could handle the day to day business of the business.
The only thing one of my teachers ever came to me to ask what she should do was when she found bruises on the chin of one of her 3 year olds. She had asked the big sister how he got them and she wanted my input before calling child welfare with a referral. She did not even have to talk to me about that. If I had told her not to call she should have still done it if she truly felt it was questionable.
The teachers are responsible for their own classrooms, not the director. It's not the directors job to be in those classrooms managing them, that's why they hire the teachers.
The one you should have asked about your child was the teacher.