JFF: What's the Best Store Policy or Currently Running Offer You Know About?

Updated on December 19, 2011
M.O. asks from Barrington, IL
11 answers

Did you know that Bed Bath and Beyond will accept ANY products for return no matter what - no receipt required (as long as it's an item they do/did carry).

So a few weeks ago I walked in with my 8 year old crock pot that the stoneware had cracked on, brought it to the counter and was told how much it was "worth", so I could "exchange" it for a similar, low model crock pot, or get a gift card for the FULL AMOUNT. I opted to take the gift card, and in this case, upgrade to a bigger/better model crock pot.

In the past, I've "exchanged" my Dustbuster (when the rechargeable batter died),used baking sheets for new ones, etc.

I've NEVER had problems. Too good to be true!!!

1 mom found this helpful

What can I do next?

  • Add yourAnswer own comment
  • Ask your own question Add Question
  • Join the Mamapedia community Mamapedia
  • as inappropriate
  • this with your friends

So What Happened?

I don't think that following a store's policy is taking advantage of them. If it's their rule allowance, than how am I abusing their policy? And I'm not suggesting that I'm trying to pull a fast one on them in any way!

No, I don't think that I am being dishonest or breaking the rules and ruining it for anyone else. I am not getting cash back and walking out. I am not lying to them. I was TOLD about this policy from one of their store employees. She's the one who said, "Anything. Anytime. Period."

When I asked her and said, "No, that's can't be true. I mean if they're USED baking sheets, that are old and stained?" She said, "YEP! Just bring them back in and we'll replace them for you, no problem."

If nothing else, I think that makes me MORE inclined to spend money at their store, afterall, didn't I upgrade my crockpot (using this return program)? Knowing that there will always be hassle free returns make it more likely for me to buy household items, gifts, etc. with them.

I think that their awesome policy is designed to draw people into/back to their stores so they do even more shopping. And if that's true, then they definitely got my attention and business.

I don't see how this is any different than when people used "expired coupons" to save money. BTW BB&B still accepts their own expired coupons too. So is that too forcing them to lose money, taking advantage and ruining it for everyone else? I shop there. Spend my money with them. And follow THEIR STORE POLICIES without fuss or arguing. If they ever said, "I'm sorry we can't accept this", I would say, "OK, so problem."

I have to admit I was surprised at what a negative response I got about this.

Featured Answers

Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

K..

answers from Phoenix on

And... you are the reason why stores stop offering perks like that.

Exchanging something you just bought that broke without a receipt is way different than exchanging something that is used, outdated, old, and unsellable. It's blatantly dishonest & taking advantage of a generous policy. Once the stores realize they are losing money because of shady people, the "perk" will be over.

I could not live with myself doing something like that, nor would I want to. Apparently you can. Good for you.

And we wonder why prices keep on going up. Guess they have to make up the difference somehow.

ETA - I'm sorry, but LOL @ the "bully" reference. Disagreement of opinion is not being negative, or a bully. This is a site full of different opinions, which is what makes it fun.

8 moms found this helpful

More Answers

H.S.

answers from Cincinnati on

I read this 3 times to be sure I was reading it right. You took an 8 year old crock pot into Bed bath & Beyond?

11 moms found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

C.C.

answers from Houston on

Hmmm...with what you described you did....that policy won't last long with people taking advantage of it.

7 moms found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

L.L.

answers from Topeka on

I should walk in with my hair straightner it has a short in it ( months ago) bought it from Bed Bath & Beyond maybe they will replace it,not as old as your crock pot my goodness I would be embarrased to have asked for a replacement after 8 yrs of use

6 moms found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

M.2.

answers from Chicago on

It's not too good to be true - it's wrong! You can't honestly think the stores having a hassle-free return policy are for the type of returning / exchanging that your describing above!

5 moms found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

E.W.

answers from Chicago on

I can't beat that - but did you know that Bed Bath & Beyond & Buy Buy Baby are owned by the same company? So if you have a Bed bath and Beyond coupon, you can use it at Buy Buy Baby (and vice versa)? Better yet - Toys R Us accepts competitor coupons - so you can use Buy Buy Baby and Bed Bath & Beyond coupons there? (they also take each others gift cards...)
(Just today I went in and had 3 coupons for $5 off a $15 purchase - so I made 3 different purchases and saved $15 off my total)....

Also, Toys R Us 7 Babies R Us price matches...you have to bring in the paper ad and it has to be current.
(I went in there today with an ad for Meijer that had Rock Star Mickey for $25 and I purchased him for $35 a month ago, so they did a price adjustment - depending who you get, they may do a return and re-purchase at the sale price, either way you're still getting money back - you do need to have your receipt or the credit card/rewards card you purchased it on to do a price adjustment though).

3 moms found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

J.M.

answers from Chicago on

I am also suprised by the negative responses. (Just sharing of information ladies, not a call for your judgment.)
Thanks for the info and to Erica W for the Toys R Us info as well.

2 moms found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

M.D.

answers from Chicago on

These stores make TONS of money in profit! Their mark up on items is so high that they can afford to offer this kind of policy without a dent in their pocket... they will still make their money on you, when you buy another overpriced crock pot, or other items that you pick up while shopping there! They take our hard earned money every day and thats ok, so you taking advantage of their own policy is a good thing, just means you're a smart consumer! I keep saying to everybody on here all the time, dont pay attention to the negative people on here, they just come on here to buly others because they dont have anything better to do, or just want to feel better about themselves!
It's a shame because this site is supposed to be a site for moms to help other moms, and it's come to a point where people are scared to post questions, because of those people. They just need to get a life!
Dont worry about them!

2 moms found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

D.B.

answers from Charlotte on

I won't even try to put my head around what you've detailed here. Sounds like what people used to say about Nordstroms.

I like Costco. I'm bad at losing receipts, but they know if I bought something there, and if it breaks, they accept it back. We bought a Keurig coffee maker that stopped working, and they replaced it without a receipt and without complaint.

Dawn

2 moms found this helpful

N.A.

answers from Chicago on

Hey I would do the same! Whatever, it's your hard earned money and if something breaks down before having it for a year than I would do the same! As for the baking sheets, I think that if I were to use them acouple of time's and my baked goods were burning or the cookie sheets had rusted then yes I would return them too! Believe me! I have soo many cookie sheets that don't bake my cookie's right!
I know that Walmart is doing the "price match" which is awesome! I have noticed that Target is much more cheaper then Walmart which shock's me! But there was that "Fur-real" dog that my youngest wants and Toy's R Us sold out of them and so I went to Walmart and found it for $50 and got it for $30! So I like that they are offering that now especially with it being the Holidays!

1 mom found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

J.G.

answers from Chicago on

I *love* Bed Bath and Beyond! Last year I found out that they honor their expired coupons and that you can use more than one coupon at a time. The savings really add up and like you, I tend to shop there a lot since I know that I'm getting a great deal. We hosted Christmas dinner for the first time (20 family members) last year and I was able to buy placemats, plates/bowls, chargers, cloth napkins, etc for a lot less than I was expecting and all because of their wonderful policy of accepting expired coupons and letting me use basically a coupon for every single item I purchased.

I didn't know about their return/exchange policy. That's great to know. Thanks for sharing.

As far as other deals/store policies go, my sister loves to shop at Kohl's because of all the Kohl's cash she receives back with her purchases. I wish there was a Kohl's near me so I could shop there too, but she gets so much back in Kohl's cash that she was able to get most of her Xmas shopping done using it and not having to pay out of pocket for anything.

1 mom found this helpful
For Updates and Special Promotions
Follow Us

Related Questions