T.L.
Here is my standard questionnaire that I ask the director (and some of these that I ask are not relevant to my child, but it's still good to know the answer) In no particular order and I'm sure I'll forget some important ones!:
1. Who has access to the center during business hours?
2. Are visitors/vendors escorted while on the premises?
3. How is discipline handled?
4. What is the student teacher ratio in each room?
5. What is the tuition?
6. What is the policy on vacations for students?
7. Who fills in for absent teachers?
8. What is a typical day like in the toddler room, baby room?
9. What meals are served?
10.How are special diets handled?
11. Who cleans the center? Professionals, teachers, etc??
12. Is video monitoring available via internet?
13. What security measures are in place for disasters? Natural and terrorist (post 9-11, they should have a plan for this).
14. Are background checks done on every teacher at the center?
15. Is it just TX or ALL states?
16. Are the teachers required to be certified/degreed?
17. Are there random drug tests for the teachers?
18. Do you follow a curriculum? Is the school accredited?
19. How often is the play equipment inspected for damage?
20. What is the accident policy?
21. Where do the children sleep during naptime?
22. Is smoking permitted at the center?
23. What do you expect from your teachers (assuming you are talking to the director)?
24. What is the turn-over rate on the teachers? (That is a sign of a good center if the teachers have been there for years).
25. What is the turn-over rate for the students (another sign).
26. What is the policy for sick children?
27. What vaccinations do the children need to have to attend the center?
28. Will there be a daily report of my child's activities?
29. Is there an open door policy (ie, can a parent show up un-announced. This is a no-brainer, but if you are ever told No, RUN!)
30. Do they transport the children?
31. What safety procedures are in place to ensure every child is accounted for in the center, outside the center, in a bus, etc...
That's all I can think of off the top of my head. The answers you receive should all be acceptable and there shouldn't be any hesitation on their part. Use your gut and if you like what the answers are, try it out. Also, really pay attention to the other children when you are there. Go in the middle of the day and watch them to see if they look like they are being well-cared for and not ignored. The kids should be happy and not yucky looking (ie, sick kids with snot noses etc!!). Look for a clean facility too. See if they take pride in the center. That is a good indication too. Good luck and if you have any questions, please send me a note!!!