We went to Portrait Innovations for the first time a few months ago. We had a great experience. We took group and individual shots of all 3 kids (5 yrs, 3 yrs, and 2 weeks) and they took 105 pictures in about 25 minutes, many of which were good. They use a handheld camera so are able to move around and work with the child rather than force the child to sit still, look here and smile. The prices were very reasonable, and with the quantity that we got that day they included for free 5 10x14s (some with effects like B&W, etc) a CD-ROM icluding all 105 shots from the day, six baby announcement cards, and a one sheet calendar with all the months on the right and one of the group pictures on the left. My husband always dreaded picture day, and now says we are never going anywhere else again.