Before we got to an allergist, we used Gentle Naturals Baby Eczema Cream and Baby Wash. They were great, although not so much for a severe case. They helped, but never cleared it up. I still use the cream for a lot, diaper rash, slobber rash, etc. Anything that you would use Aquaphor for, but it works better and doesn't sting. We finally got to an allergist at National Jewish Hospital, and he recommended not fabric softener, only unscented laundry detergents, and an extra rinse for laundry. For the kid it was nightly baths, just before bed, for 10-15 minutes, using Ivory or Dove (unscented) at the very end. Towel dry and then use Vanicream. Vanicream can be used as often during the day as you want. You usually have to ask for it at the pharmacy, but any compounding pharmacy carries it, and all Target pharmacies. Since doing this routine, we have not had to use any steroids or cortisones except when visiting family with pets. Even if the eczema acts up again, one or two baths takes care of it. You can do more than one bath, too if you need. Now that he's five, we do baths a couple of times a week with no problems. GL! I hope she feels better soon! P.S. I love Burt's Bees stuff, but they reeked havoc on our son's skin. Vaseline never helped him at all.