H.L.
You didn't say where you live, but DO NOT go to Pigtails and Crewcuts in Dyer, IN on route 30. They have the chairs and videos and that kept my daughter still and happy, but you would have thought the girl cutting my daughters hair had never done it before. Her bangs were crooked when we got home. I had to cut it again and because I had to make them straight to the short length, her bangs came to the middle of her forehead. It looked so strange. She has had her hair cut professionally since then, and we just went to a regular salon. They gave her a sucker and she did just fine (but she is now 2). For the year between her first haircut and that one, I just trimmed her bangs as home because I was so disappointed.
I also mentioned it to my hairstylist and she said that they used to recommend there, but have heard nothing good lately so now they DO NOT recommend it any longer. The place looks like a ghost town now.