J.L.
Hi E.,
Smith Thompson all the way! They are locally owned, inexpensive, and have WONDERFUL customer service. Whenever our alarm goes off, they call within seconds, asking for our password and if everything's okay. They are wonderful! We have been with them now for 4 years, after switching from ADT. ADT's response time was HORRIBLE! Even on an instant alarm, they won't call until your alarm goes off for a minute--they said it's because they are such a big company and there are so many false alarms that they want to be able to give the homeowners time to react if it is a mistake. You and your family could be dead in a minute! I don't know about you, but I'd rather go through the embarassment of saying I accidentally set off the alarm than waiting for them to respond after a minute when I'm really in trouble! That's why we switched to Smith Thompson and have loved them ever since.
Good luck,
Jacqueline