Well, I think my take on this will be pretty different from everyone else's. But-- please know that I have a child in special ed, with severe disabilities, she's 14 so I've been through the IEP process many, many times, trying to make sure she's getting all the help and accomodations she needs.
You weren't specific about what the actual problem is -
just that you didn't think his needs were being met and felt that his rights were being neglected. Some examples might be helpful- then the specific problems could be addressed.
In the system's defense -- it IS a process. And the process IS already implemented. So when they tell you "it's a process" they don't mean that the 'system' isn't in process or isn't being implented- they're talking about the process and how it will work best for your son. There are a million kids out there with one kind of disability or another, and half them (if not more) are ADHD-- but they each have their own strengths/weaknesses-- methods they respond to, and methods that just don't work for them. And the "process" is trying to figure out what works for your son- and 9 times out of 10, that's going to change.
An example you can probably relate to, is meds. They have to put your son on a med, wait awhile, observe his reaction to the med over a period of time, evaluate whether or not that dose works for him-- then make adjustments, and try a new dose or even a different med. They can't know ahead of time what will work for him and what won't.
It's the same thing with his education. And that's part of what the whole IEP process is for. You meet with the teachers,
evaluate how he's responded to the goals and procedures set for him-- make adjustments, add new goals, eliminate some, etc, and make a new IEP.
In addition, you have to remember that each year he has a NEW teacher, and everything has to start all over again, and she has to tailor her methods to HIS IEP.
That's a "process", one that's almost continually evolving. And it takes quite a while to figure out what will really work for him.
Plus-- behaviorally-- there's only so much the teachers can do. If a big part of the problem (and I don't know if it is or not-- but generally, that's a part of it, so I'm just guessing...) is his behavior then really, they have very little control. Laws, policy (and common sense) prohibit them from doing very much.
If he's not getting work done in class, again, there's very little they can do. You can't FORCE a child to write his spelling words, grab his hand and MAKE him write. Do you see what I mean? They can encourage him, try to help him stay focused, offer rewards, positive reinforcement, stratigecally sit him in a particular place, away from certain kids, close to the front of the class, remind him again to stay focused, stop talking, etc... but again, there's not much else they can do, unless they put him in a resource class, where he's practically one on one, or three to one, with his own private teacher. That can actually be of great benefit-- but alot of parents don't want THAT either. They don't want their kids "segregated" from the rest of the class.
Personally, I feel like parents are sometimes a little too impatient and critical, and expect the teachers to perform somekind of miracle and forget that THE most important part of treating ADHD is behavior modification-- and there's only so much a teacher can do about that. (And I'm not saying that about you specifically-- you may very well have proof of flagrant neglect to show how the school or teachers are being just downright irresponsible-- so you might be absolutely right about your son's case, I'm just speaking in general terms.) The teachers have 20-25 kids in their classes, and now a days, they all have 4 or 5 kids, if not more who are ADHD, and each kid has their own IEP. So the teacher can't just plan a lesson and teach, the way they used to. They're having to tailor activities, worksheets, lessons, etc, to accomodate all the kids, and all their individual IEPS.
Best of luck-- I know it's frustrating!
T.