L.R.
I"m sorry you had such a bad experience! We had a horrible cut of my daughter's bangs (visibly, really crooked) at one place. But it all depends on the person cutting the hair. I don't know where you live but we now use the Fair Oaks Mall Cartoon Cuts and always ask for the stylist named Binh; Martha at that location has also been good for us in the past. Let them know up front that you had a bad chop-cut in the past! Also, don't get a kid's hair cut on a weekend, espeically Saturdays, if you can avoid it -- the kids' cut places tend to be swamped those days. We go on weekday afternoons and find it's much mellower and the stylists have more time. Also, if you didn't before, do call and make an appointment instead of doing a walk-in, so your little one isn't getting restless. Good luck!